Customer service that scales itself
Cusmato answers tickets and executes actions. From returns to refunds, automatically or with your approval.
Works with tools you already use
All questions. One inbox.
Tickets from Bol.com, Amazon, Shopify and email come in automatically, get classified and answered. No late responses. No customers dropping off.Tickets from Bol.com, Amazon, Shopify and email come in automatically, get classified and answered. No late responses. No customers dropping off.
AI that handles like you would.
Configure when Cusmato automatically handles or forwards to your team. Based on category, urgency, or customer value.
Every customer question answered with the right context.Every customer question answered with the right context.
Shopify, Zendesk, Gmail and more.Connect Shopify, Zendesk, Gmail, Outlook and dozens of other tools.
- Order, tracking status and customer history visible in every ticket.
- Process returns and refunds without leaving the ticket.
- Always the right context—no hunting for your team.
Fewer tickets. Faster handling.
Cusmato takes over the repetitive work. As AI handles more, workload drops without growing your team.
Ready to get started?
Plan your pilot start. We go live in a controlled way.
SEAMLESSLY INTEGRATED WITH
