FAQ
Everything you need to know about Cusmato and automating customer responses.
What is Cusmato?
Which companies is Cusmato intended for?
Which channels does Cusmato support?
What kind of questions can Cusmato automate?
How does Cusmato 'understand' my customer question?
Does Cusmato use my data to train other models?
Can Cusmato answer in our tone of voice?
Can Cusmato handle multiple languages?
Can I have answers checked by an employee?
Can I set rules for when Cusmato does/doesn't send automatically?
What if Cusmato isn't sure?
Which tools does Cusmato integrate with?
How long does connecting take on average?
Can you also build a custom integration?
Is Cusmato secure?
Where is data stored?
Can I set rights/roles?
What does onboarding look like?
How quickly will I see results?
What do you need to get started?
Do you have a free trial?
Where can I start?
How does cancellation work?
Do I get help with setup?
What if I have special workflows?
Still have questions?
Contact us during an introduction call and we'll answer all your questions personally.
Control possibleTone of voice24/7E-commerce focus
Ready to get started?
Plan your pilot start. We go live in a controlled way.
SEAMLESSLY INTEGRATED WITH
Ready to get started?
Plan your pilot start. We go live in a controlled way.
SEAMLESSLY INTEGRATED WITH