Transparent pricing. No hidden costs.
Simple, transparent pricing
Seats
Admin€14 / month
0
Manager€9 / month
0
Agent€5 / month
0
Viewer€0 / month
0
€450 / month
Prices excl. VAT. Monthly cancelableSoft Cap
Always 10% margin included
Every bundle includes an automatic 10% safety buffer. Exceed it? You get a notification and choose whether to upgrade. No hidden overage costs.
Concept + Auto-resolution = 1 price
Same AI-engine. One bundle price. No extra costs per feature.
Enterprise
More than 5,000 tickets per month?
Custom AI volumes, SLA guarantees and dedicated onboarding for complex workflows.
Custom AI volumesContract pricingSLA & premium supportAI tuning & customization
Contact us →Concept answers and auto-resolution run on the same AI-engine.
That's why we charge one price. Others add them up.
Others
- Concepts and auto-resolution: billed separately
- Bundle overage: extra penalty costs
- Seats in fixed packages – little flexibility
- Dependent on external LLMs (OpenAI, etc.)
- No proprietary AI architecture or training
Cusmato
- Concept + Auto-resolution – one bundle price
- Soft cap: 10% buffer, never unexpected costs
- Seats per role, per piece – monthly cancelable
- Proprietary internally trained AI model
- Full control, security & customization
Ready to start? Begin with a risk-free 30-day pilot.
Ready to get started?
Plan your pilot start. We go live in a controlled way.
SEAMLESSLY INTEGRATED WITH
Ready to get started?
Plan your pilot start. We go live in a controlled way.
SEAMLESSLY INTEGRATED WITH