AI HELPDESK
Your brand grows. Your support costs don't have to.
Cusmato automates the customer questions your team handles every day. From order status to returns. Step by step, with full control over what AI does and what it doesn't.
Core capabilities
Multilingual
The AI speaks 50+ languages. Customers get answers in their own language.
+ Gmail, Outlook, IntercomAuto-Pilot
The AI handles tickets independently in your existing tools.
24/7 Availability
Always online, even when your team sleeps. No wait times.
Data Security
GDPR compliant. Data stays in the EU. No training on your customer data.
From data to answer
Connection
Upload your PDFs, URLs or connect your knowledge base. Connect Gmail, Outlook or Zendesk.
Training
Our AI analyzes your data in minutes. Learns your tone of voice and product information.
Go-Live
Activate the AI on your website or in your mailbox. No migration needed.
Seamlessly integrated with
Human-in-the-loop
For complex questions or when in doubt, the AI seamlessly hands over to a human colleague. Full context—customer history, previous answers, order data—is passed along. No repetition, no frustration.
- Automatic escalation when uncertain
- Full context for your colleague
- You set the rules per question type
Results
70%
less pressure on support
< 2 sec
24/7 response time
15+ hours
saved per week
Ready to get started?
Plan your pilot start. We go live in a controlled way.
SEAMLESSLY INTEGRATED WITH
Ready to get started?
Plan your pilot start. We go live in a controlled way.
SEAMLESSLY INTEGRATED WITH